Terms of Service

Service Agreement

By booking a dumpster or waste removal service with Waste Universe, you agree to these terms. We provide reliable waste removal services across Rhode Island and Southeastern Massachusetts.

Rental Terms

Standard rental periods are up to 10 days. Extended rentals beyond 10 days incur an additional $25 per day charge, applied when the dumpster is collected. You're responsible for ensuring proper placement and access for pickup.

Prohibited Materials

Hazardous materials, chemicals, paint, tires, batteries, and electronics are not permitted. Additional fees apply for prohibited items requiring special disposal. Contact us if you're unsure about acceptable materials.

Payment & Cancellation

Payment is due at booking. Cancellations made 24 hours before delivery receive a full refund. Late cancellations may incur a service fee. We reserve the right to refuse service or remove dumpsters for safety or legal reasons.

Liability

You're responsible for any property damage caused by dumpster placement. We recommend using protective boards under dumpsters on driveways. Waste Universe is not liable for damage to underground utilities, sprinklers, or landscaping not clearly marked.

SMS Terms

Waste Universe offers text messages about your service (pickup reminders, schedule changes, delivery updates), billing notices, and account verification codes to customers who opt in on our website. Customers who separately check the optional promotional box also receive occasional promotional messages, such as special offers. Each type of message has its own consent checkbox, and neither is required.

  • Message frequency varies.
  • Message and data rates may apply.
  • Reply STOP to cancel at any time. You will receive one final message confirming you have opted out.
  • Reply HELP, call (401) 213-9516, or email dispatch@wasteuniverse.com for help.
  • Carriers are not liable for delayed or undelivered messages.
  • Consent to receive text messages is not a condition of purchase.

See our Privacy Policy for how we handle your information.

Last updated: November 2026